Pekin Insurance

Pekin Insurance
Financial Strength
Customer Support

The Pekin insurance company started its journey 97 years ago in 1921. It was founded by a group of farmers in Illinois with the objective to provide the best insurance services and assistance to the customers which later on expanded to six American states- Arizona, Illinois, Indiana, Iowa, Ohio, and Wisconsin. With a team of more than 8,500 highly qualified and skilled insurance agents, Pekin constantly works to maintain a healthy relationship with the clients.

If you are looking for a good insurance company that doesn’t just only sell an insurance policy with the motive to make profits, but truly believes in providing help and support to its customers, Pekin is the one-stop destination for all your needs. Understanding the company’s vision and policies will help you learn more about the additional benefits that you will get as a client at Pekin.

Products -

Pekin offers the following services to its clients-

Life insurance-

It comes with the guaranteed death benefit and provides financial aid to the family after the death of the policyholder. Just pay the amount in the form of monthly or yearly premium and get financial aid and security for your family.


  • Tax relief.
  • More investment options.
  • Life term protection for family or business.
  • More savings.

Group health insurance-

It is the policy you can buy to cover your family or business organization employees under one plan. It includes three types of insurance products- term life, accident, and, short-term disability.


  • Low-cost policy.
  • Low-cost to the employee.
  • Easy payment options.
  • Tax benefits.

Business insurance-

The business insurance coverage is for companies and organizations to safeguard their property, assets and protect themselves against lawsuits and claims from the third party. 

 Pekin offers coverage enhancement for-

  • Tools and equipment owned on an unscheduled or leased Basis
  • Rental Reimbursement.
  • Installation Coverage.
  • Property enhancement endorsement.
  • Electronic Data and Media
  • Valuable Papers and Records Coverage
  • Accounts Receivable Coverage
  • Worker's Compensation

It works on providing benefits for small businesses employees. These benefits include group health insurance, short-term disability, and dental insurance. 

Automobile insurance-

If you buy the automobile insurance, you get the insurance for your vehicle. This insurance pay for your expenses in case an accident occurs or your car gets stolen or damaged.

The following claims are covered under the policy-

  • Car accidents
  • Hail or weather damage
  • Theft

Pekin offers coverage enhancement for-

  • Roadside assistance.
  • Auto guard enhancement.
  • Rental Reimbursement Insurance Coverage.
  • Accidental death benefit.
  • Replacement cost coverage.
  • Lease coverage.
  • Identity fraud expense.

Home insurance-

No one can predict natural disaster. Thefts and burglary are the most common threats to your home. Home insurance protects your house against such threats or in case of any loss of valuable possession or damage caused to the land or property.

Pekin Insurance offers the following types of home insurance-

  • Home Insurance
  • Condo Insurance
  • Mobile Insurance
  • Renters Insurance

Pekin offers coverage enhancement for- 

  • Replacement Cost Coverage for the Dwelling.
  • Replacement Cost Coverage on Contents.
  • Identity Theft.
  • Equipment Breakdown.
  • Earthquake
  • Refrigerated Property.
  • Scheduled Personal Property.

Added Products -

Along with the products that I mentioned above, Pekin Insurance provides boat insurance, RV insurance, and Motorcycle insurance. 

Pekin Insurance Quotes

Like most small insurance companies, Pekin insurance doesn't offer online quoting. But, they have a form on their website that you can fill up while buying insurance. The form would ask the basic details that an agent may need while helping you buy an insurance that you desire. This for that you fill, would then be sent to an office of Pekin Insurance which is nearest to your place. From there the agents of Pekin Insurance would takeover and would contact you to help you understand their product. 

As with the case of Pekin Insurance, it may not be able to beat the rates of the bigger insurance companies or the national insurance companies, but the company does offer special packages and discounts which helps them to reduce the rates.  

Additional Benefits

Pekin offers additional benefits to the customers such as-

  • 24-hour claim policy- Pekin has been proving its worth since 1932 when the Pekin insurance company offered the ‘24-hours claim service policy’ to its customers. This policy allows the customer to file an official insurance claim request within the period of 24-hours.
  • Claims- If you want to file a claim, you can directly contact the customer care. The agent will help you file a claim by guiding you throughout the process. To file personal auto or property claims and auto glass claims you can visit the website or contact the claim call-center. The customer care experts file all the paperwork and arrange the option of direct payment for you. All you need to do is select where the coverage was obtained from. The options are-
    • Dover-Phila Federal Credit Union‎
    • Integrity Federal Credit Union‎
    • MainSource Bank
    • Toledo Metro Federal Credit Union‎
  • Online bill payment- At Pekin, you can simply buy the policy and renew it on the official website of Pekin at no additional cost through phone or e-mail in just a few minutes.
  • Assistance- Pekin insurance offers roadside assistance to its policyholders. The rescue service helps you in case of an emergency such as your car broke down.
  • Finding an agent- All the agents hired by Pekin goes through months of extensive training. Pekin insurance company understands that an agent with good communication skills and knowledge about insurance policies is what you need. 

Consumer Complaints

Pekin Insurance has been rated A+ according to the BBB ( Better Busines Bureau ) rating system. Even while talking about the customer reviews Pekin received on BBB, it is majorly positive with a composite score of 4.01 out of 5. There have been 15 customer complaints in Better Business Bureau out of which, 14 has been closed in the past 3 years. 4 of them were closed in the last 12 months. The company here shows its skill in handling customer complaints. Being in the business for 97 years, the company sure does know how to deal with customers effectively. 

Finance Rating

Serial No. Company Rating
1. Weiss Ratings B+
2. Fitch Ratings N/A
3. AM Best A
4. S & P Global N/A

Crux -

Pekin Insurance overall is a great company. Being a company of a small scale, it is unable to beat the huge competitors on prices. But, it is trying to do the same with its great packages and discounts. Pekin has made a name for itself in past 97 years and would perhaps continue to rise through the companies by providing excellent service and building a great rapport with its clients. 

So, how do you like this company? 

Have you ever bought an insurance from Pekin Insurance before?

How was your experience with the company?

Mention it in the comments below! and as always, Thanks for stopping by! 

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